Statements - quality policy
In Yenen Engineering quality is considered to be the most
significant management tool for the development and growth of
domestic and foreign markets.
The mission, vision, the definition of quality, quality targets
and quality principles constitute the quality policy as a whole.
1. Quality Definitions
For us quality means offering solutions in the form of
products and services, to meet the customers' needs in such a
manner that will not only satisfy, but truly enchant them.
2. Quality Target
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To ensure a continuous compliance with the quality definition
for our market solutions in terms of stability and
repeatability. This entails a constant excellent interaction
with the market from every business perspective.
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To ensure that our solutions comply at least with
predetermined technical specifications and safety conditions
required by national and international laws, standards,
terms and conditions.
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To provide a customer focused Quality Management System in
conformity with ISO9001:2000, in order to realize our
quality targets and to ensure its continuity.
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To operate the Quality Management System efficiently, to
review it regularly and to improve it continuously.
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3.
Quality Principles
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During each business activity, we take the needs, expectations
and interests of our customers as our primary criteria.
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In our processes, we exercise the "Built-in Quality" approach
rather than "Checked-in Quality" method.
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Customer satisfaction depends on total organizational
commitment. The interactions between activities is managed
according to the "Process Approach" philosophy.
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We recognize that we can offer state of the art solutions only
by elevating the general quality of life. In order to reach
that, we try to make human and environmental affection a
company culture.
